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Communication skills [whole issue]

1994

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This issue describes why good communication is important for health workers. Giving advice is key, but finding out information and gaining people's trust has to come first. Unless you have gained people's confidence by communicating well with them, then your advice may not be followed. Articles explain how to select key messages to give people, how to explain points clearly in appropriate language and how to check if people have understood what you have said. This issue also provides ideas and examples for training others in communication skills

The standard rules on the equalization of opportunities for persons with disabilities

UNITED NATIONS GENERAL ASSEMBLY
1994

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The standard rules on the equalisation of opportunities for persons with disabilities have been developed on the basis of the experience gained during the United Nations Decade of Disabled Persons (1983- 1992). Although the rules are not compulsory, they can become international customary rules when they are applied by a great number of states with the intention of respecting a rule in international law. They imply a strong moral and political commitment on behalf of States to take action for the equalisation of opportunities for persons with disabilities. The rules indicate important principles for responsibility, action and cooperation as well as areas of decisive importance for quality of life and for the achieving of full participation and equality. The rules offer disabled persons and their organisations an instrument for making policy and for action. They also provide a basis for technical and economic cooperation among states, the United Nations and other international organisations

Life skills education for children and adolescents in schools : introduction and guidelines to facilitate the development and implementation of life skills programmes

WORLD HEALTH ORGANIZATION (WHO). Department of Mental Health and Substance Abuse
1994

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This publication focuses on the teaching of daily living skills to children and young people in schools. It is therefore targeted at those organisations involved in school curriculum development, health education, and the development of school-based health and social interventions. Although directed at schools it can be adapted and interpreted to guide the development of life-skills education for children and adults elsewhere

Communication in water supply and sanitation : resource booklet

GORRE-DALE, Eirah
DE JONG, Dick
LING, Jack
January 1994

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This booklet is designed to support people to put a communication programme into effect, in and for the water sector. Offers guidance based on the experiences of many people in many countries, and outline the steps that need to be taken to develop and implement a communication strategy. Such a strategy should be designed to support the sector goal of supplying everyone in each country in the years to come with sustainable basic water supply and sanitation. Included as an appendix is a collection of short advocacy pieces which address some of the key questions raised in and by the booklet and which can be referred to or used as a short summary. Together, these pieces set out to make the case for the creation of a communication culture in the Water and Sanitation Sector

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