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Outcome mapping : building learning and reflection into development programmes

EARL, Sarah
CARDEN, Fred
SMUTYLO, Terry
2002

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Assessing the impact of the efforts of a single external development agency is problematic because changes in the well-being of beneficiaries occur as a result of a ‘confluence of events’. Outcome mapping is a dynamic methodology that looks at the contribution an agency has made at project, programme or organisational level to influence the processes leading to changes in the behaviour, relationships, actions and activities of people and organisations. According to the authors, development is about people relating to each other and their environment. Outcome mapping is therefore a monitoring and evaluation system for current and completed activities and provides a framework and vocabulary for understanding changes and assessing efforts. It is based on principles of participation, iterative learning and evaluative thinking throughout.
This book includes a thorough explanation of the outcome mapping approach, and provides detailed information on workshop design and facilitation, as well as numerous worksheets and examples

Assessing community telecentres : guidelines for researchers

WHYTE, Anne
2000

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This guidebook will assist researchers as they assess and evaluate the role and impact of community telecentres. It provides an introduction to some of the key research issues, a framework for telecentre evaluation, and an impetus for research teams to share ideas, instruments, and methods. Assessing Community Telecentres will interest researchers, practitioners, and academics in information science, communications, international development, and evaluation, including telecentre operators, telecentre managers, and community leaders. [Publisher's abstract]

Enhancing organizational performance : a toolbox for self-assessment

LUSTHAUS, Charles
et al
1999

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This guidebook presents a model for organisational self-assessment. The tools and tips both measure the impact of programmes, products, and services, and integrate techniques of formative assessment, in which the assessment team becomes involved in helping its organisation become more effective in meeting its goals. The tools and techniques are flexible, and the model can be adapted to any type or size of organisation. Worksheets and hands-on exercises are included. This guide will be of use to organisations that are initiating a process of self-assessment, internal change, or strategic planning. It will particularly appeal to heads and staff of research organisations, university administrators, staff of research-granting agencies, and academics and professionals in organisational development and evaluation

Measuring the impact of information on development

MENOU, Michel J
1993

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This report documents an initiative that, through its methods and focus, aimed to provide a realistic starting point to understanding the impact of information on development. It consisted of a electronic conference, followed by a workshop through which ideas about information and evaluation were shared and built upon. The report weaves together the input of dozens of information users and providers, policymakers, information scientists, and others from the South and the North, and presents a preliminary assessment framework as a starting point to future work in this area

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