Sustaining ICT-enabled development : practice makes perfect?

Report of a workshop that explored the sustainability of ICT-enabled development interventions. The discussion centred around the 'classic' or organisational and developmental factors, indicating that ICTs are not inherently more or less sustainable than other instruments. It also focused on some of the specific characteristics of ICTs - such as their fast pace and the effect of this acceleration on business processes and decision-making, and the illusion of the 'quick fix'. The report also pulls out the impact of basic infrastructure on the impact of ICTs in addressing poverty. It concludes with eight 'steps' or guides to enhancing the sustainability of ICT-enabled interventions