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Inclusive Design and Accessibility in Medellín, Colombia. AT2030 Inclusive Infrastructure Case Studies

PATRICK, M
MULDOWNEY, A
ARRUBA PALACIO, M
AGUIRRE, M
McKINNON, I
August 2023

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Prepared by the Global Disability Innovation Hub and partners for the UK Foreign, Commonwealth and Development Office

Medellín, Colombia is the sixth and final case study city under the Global Disability Innovation Hub (GDI Hub) led and UK Aid funded AT2030 Inclusive Infrastructure sub-programme. Colombia’s second largest city, Medellín is well-known for its progress in urban development in the last 20 years, moving forward from its violent history. Medellín has been designated a district of innovation and is known for innovative urban projects such as its cable cars and electric escalators that connect higher altitude, low-income communities on the peripheries of the city. This case study explores the current state of accessibility and inclusion in the city for persons with disabilities and helps understand whether such urban innovations are inclusive for all the city’s residents.

Medellín is home to nearly 80,000 persons with disabilities and Colombia does have strong legal frameworks in place to support persons with disabilities. However, this case study found that the numerous laws and regulations are not always well implemented and there is also a need to consider more diverse disabilities in city planning and design.

The research took place in 3 phases between December 2022 and May 2023, combining both virtual and face to face approaches. Phase 1 focused on understanding the current state of accessibility through desk-based research and interviews. Phase 2 captured the lived experience of persons with disabilities through interviews, photo diaries and co-design activities. Phase 3 then synthesised the findings, running multiple in-person workshops to validate and create actions towards the creation of more inclusive environments. Thematic analysis was applied to understand the research data, identifying key themes across three different stakeholder groups of People, Policy, and Practice.

The themes identified span across daily life for persons with disabilities including, poverty, transport, housing, healthcare, public spaces and recreational activities. Quotes from participants are interwoven throughout the report and strengthen the concluding actions. The report recognises what has worked in Medellin as well as areas for improvement.

A Global Agenda for Inclusive Recovery: Ensuring People with Intellectual Disabilities and Families are Included in a Post-COVID World

Inclusion International
June 2021

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This report documents the experience of exclusion of people with intellectual disabilities and their families during the COVID-19 pandemic. These experiences reveal pre-existing structural inequalities that affected the lives of people with intellectual disabilities and their families before COVID-19, during the pandemic, and beyond, and this report raises up the voices of those most excluded in a time of global crisis and demands an inclusive COVID-19 recovery.

 

This report includes the experiences of people with intellectual disabilities and families across eight different issue areas. Across these themes, we examined how and why people with intellectual disabilities were left out and excluded in pandemic responses, what pre-existing conditions and inequalities contributed to their vulnerability and exclusion, and how future policy structures could begin to address both this immediate and systemic exclusion.

 

Together, these experiences and policy solutions form our global agenda for inclusive COVID-19 recovery, an action plan to ensure that government efforts to ‘build back better’ are inclusive of people with intellectual disabilities and their families.

United Nations Disability Inclusion strategy

UNITED NATIONS
June 2019

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The United Nations Disability Inclusion Strategy provides the foundation for sustainable and transformative progress on disability inclusion through all pillars of the work of the United Nations: peace and security, human rights, and development.
 
The Strategy enables the UN system to support the implementation of the Convention on the Rights of Persons with Disabilities and other international human rights instruments, as well as the achievement of the Sustainable Development Goals, the Agenda for Humanity and the Sendai Framework for Disaster Risk Reduction.

The Strategy includes a policy and an accountability framework, with benchmarks to assess progress and accelerate change on disability inclusion. The policy establishes a vision and commitment for the United Nations system on the inclusion of persons with disabilities.

 

The strategy is based on three over-arching approaches to achieve disability inclusion: twin track approach; intersectionality; and coordination

There are four core areas of responsibility: leadership, strategic planning and management; inclusiveness; programming; and organisational culture

Accessible ICTs and personalized learning for students with disabilities : a dialogue among educators, industry, government and civil society

UNITED NATIONS EDUCATIONAL, SCIENTIFIC AND CULTURAL ORGANIZATION (UNESCO)
2011

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"The use of technology in education plays a particularly vital role by enabling flexible curriculum development and assisting students with disabilities to participate as equals in the learning experience. The recommendations contained in this report target teachers, policy makers and administrators. The main recommendations centre on a number of core themes that include maximising the use of the myriad of accessibility features in mainstream ICTs such as personal computers, tablet PCs, mobile phones etc. already in use in classrooms; empowering students to learn their own preferences and settings when using technology for learning and removing attitudinal barriers to the use of technology for inclusive education, in particular those of teachers who may struggle with modern ICTs"
Collaborative Expert Meeting Report
UNESCO Headquarters, Paris
17 -18 November 2011

Making mobile phones and services accessible for persons with disabilities

NARASIMHAN, Nirmita
LEBLOIS, Axel
2011

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"This report contains references to the new legislative and regulatory framework set by the Convention on the Rights of Persons with Disabilities, an important resource for policy makers. It also covers practical elements required for a successful implementation of those programs and policies: technical accessibility features for handsets, accessible and assistive applications and services as well as business cases of companies which have implemented significant accessibility programs...(T)his report will be a useful resource for telecom regulators, mobile operators, organizations of persons with disabilities and other mobile stakeholders to develop successful accessibility policies and programs in their respective countries to equally serve persons of all abilities"

The world health report 2007 - a safer future : global public health in the 21st century

World Health Organization (WHO)
August 2007

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"This report dicusses...current challenges to global health secturity and asks: How can a safer future be acheived? It looks at the potential new tools for collective defence, particularly the revised 'International Health Regulations' (2005) which came into force [in 2007]...[It] concludes with recommendations intended to provide guidance and inspiration towards cooperation and transparency in the effort to secrure the highest level of global public health security"

Drinking and driving : a road safety manual for decision makers and practitioners

WORLD HEALTH ORGANIZATION (WHO)
et al
2007

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"The purpose of this manual is to inform readers of practical ways to develop coordinated and integrated programmes to reduce drinking and driving (including riding motorcycles) within a country. The manual is aimed at addressing drinking and driving among drivers. Commercial drivers are an especially important group to address in terms of drinking and driving because of the large number of passengers they can carry and/or the number of kilometres they are likely to travel. While impaired pedestrians are acknowledged as a problem, this issue is not addressed here.
The manual is aimed at policy-makers and practitioners, and draws on experience from countries that have succeeded in reducing drinking and driving. It provides the background evidence to start a drinking and driving programme, and takes the user through the steps needed to undertake a problem assessment in a country. It then explains how to plan and implement a programme, including setting up a working group, developing a plan, examples of laws and enforcement needed, how to develop public education and publicity campaigns, and finally how to evaluate the programme.
In developing this manual the authors have drawn on case studies from around the world to illustrate "good practice". Examples from low and middle-income countries are given wherever possible, but it is a reflection on the lack of attention given to the issue in many countries that most examples are from highly motorized countries"

Estrategias nacionales para la Sociedad de la Información en América Latina y el Caribe

HILBERT, Martin
BUSTOS, Sebastián
FERRAZ, João Carlos
March 2005

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In order to take advantage of the benefits and opportunities offered by ICTs, the countries of Latin America and the Caribbean have established and implemented projects, policies and strategies to make an efficient transition towards the Information Society. The objective of this work is to review these efforts developed within the public agenda of 13 selected countries: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Jamaica, Mexico, Panama, Peru, Dominican Republic, Trinidad and Tobago, and Venezuela

Global health watch 2005-2006 : an alternative world health report

LEMA, Claudia
et al
2005

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This report is the result of a collaboration of leading popular movements, NGOs, activists, academics and health workers. It provides an evidence-based analysis of the political economy of health and health care and challenges policies and initiatives of global organisations including the World Bank, the World Health Organization and UNICEF. Many key issues relevant to health are covered, including health care services and systems, health of vulnerable groups, climate change, food and water, education, armed conflicts. Part E also provides and assessment of the impact global institutions, transnational corporations and rich countries. This report is a call for action, directed to health workers and activists and national and international policy-makers

Comunicaciones para salud en países en desarrollo : ¿lujo o necesidad?

MARTÍNEZ Fernández, Andreés
November 2004

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Presents the preliminary results of the project Hispano-American Connection of Health Program - EHAS- Alto Amazonas, that investigates how the new information and communication technologies can help improve the processes of primary health care and to have a positive impact in the health of the people

Estrategia nacional para la sociedad de la información

INSTITUTO DOMINICANO DE LAS TELECOMUNICACIONES (INDOTEL)
UNITED NATIONS DEVELOPMENT PROGRAMME (UNDP)
WORLD BANK
2004

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The National Strategy for the Information Society of the of the Dominican Republic (e-Dominicana) is a joint effort of the Dominican society, led by the Dominican Institute of the Telecommunications, with the support of the United Nations Development Programme (UNDP) and the World Bank. For its formulation the different actors from the government, the private sector and civil society were consulted. The e-Dominican Strategy aims to promote human development, to construct competitive advantages and to offer Dominican people better opportunities, through the use, appropriation and development of the ICTs

World report on road traffic injury prevention

PEDEN, Margie
et al
2004

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"This joint WHO/World Bank report on road traffic injury prevention is an important part of the response to the world’s road safety crisis. It is directed at international, regional and national policy-makers, international agencies and key professionals in public health, transport, engineering, education and other sectors, and aims to stimulate action for road safety. It sets out universal principles rather than a ‘blue print’ for worldwide application, recognizing fully the need to identify local needs and the adaptation of ‘best practices’ accordingly"
Note: a summary of the report and a report factsheet are also available

Comunicación sin fronteras : un proyecto de universalización de las tecnologías de información y comunicación en Costa Rica

CAMACHO, Kemly
HIDALGO, Christian
April 2003

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The document analyses the 'Communication Without Borders' programme - a proposal developed in the Republic of Costa Rica in 2003 to incorporate new technologies into the life of the citizens. It examines the programme as it works in reality, showing the difference between the ideal model and the one executed. It makes recommendations around policy issues, institutional change and infrastructure development

The International Forum for Rural Transport and Development (IFRTD)

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This website is a network of organisations and individuals committed to improving access, mobility and economic opportunity for poor and disabled people in developing countries. A key element of the website, is the Opinion's Fair, which is designed to promote dialogue in developing countries by providing an online forum. The website also features resources, postings and "networked research" on: advocacy, governance, interactive dissemination and strategy. This website would be useful for anyone with an interest in rural transport, accessibility, poverty alleviation and disability and development

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