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Risks to Client Confidentiality when Communicating Health Information to Blind and Partially Sighted Persons

THURSTON, M
THURSTON, A
2013

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Purpose: This research was carried out to give a more accurate picture of the particular needs of the blind and partially sighted people living in Scotland. It explores the risks to client confidentiality if information is not provided in accessible formats.

 

Method: Data were gathered from a survey of 228 blind and partially sighted persons in 15 Health Authorities across Scotland. The survey reported NHS clients’ experiences of receiving health information in accessible reading formats.

 

Results: The data indicated that about 90% of blind and partially sighted persons did not receive communications from various NHS health departments in a format that they could read by themselves.

 

Conclusions: The implications for client privacy, confidentiality and the wider impact on life and healthcare have been highlighted. The implications for professional ethical medical practice and for public policy are discussed, and recommendations for improved practice are made.

Reporting with pictures : a concept paper for researchers and health policy decision-makers

HAALAND, Ane
et al
2000

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Describes a framework for developing and implementing pictoral community reporting. Draws from the authors' experience with literate and illiterate community distributors of a drug to combat onchocerciasis in Nigeria. Reports high rates of efficiency, coverage, reliability and flexibility, in addition to motivation and pride among participants. Advocates wider testing and use of this innovative reporting form

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