This information for this report was derived from a survey intended to get a sense of what a health-focused audience felt were the issues in relation to the promotion of ICT. The initiative for the survey stemmed from Action Point 7 of the G8's Digital Opportunity Task Force (DOT Force). Surveys were distributed by email and resulted in 37 (of 120) responses, the majority of which came from African organisations. The most important finding was that respondents believed in the necessity of focusing on the information needs of, and the communication channels among, individuals before considering the the supporting technology. Human processes were stressed as more important, and ICTs initiatives should support those processes