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This report documents "how Universal Service definitions and related policies and programs have been implemented by various countries to ensure that persons with disabilities have full access, on an equal basis with others, to telecommunication service...(it) aims to highlight the extreme suitability of leveraging the Universal Service Fund (USF) to implement accessibility and assistive technologies in telecommunications. It examines the evolution of the concept of USF, its minimum mandate and scope, funding sources, as well as project implementation mechanisms and showcases countries which are using the USF to fund accessibility projects through policies and programmes." This report is useful for policy makers, operators, organizations of persons with disabilities, and as a framework for good practice sharing among countries currently implementing the Convention on the Rights of Persons with Disabilities

The Cambodian Disabled People’s Organisation conducted a study using the Making It Work methodology to identify good practices in inclusive agricultural skill training for persons with disabilities in line with CRPD Article 27 Work and Employment. This policy position paper presents the findings and key recommendations from the report for policy-makers within the Cambodian government and decision-makers within development agencies and NGOs. This project is a Making It Work initiative documenting and promoting good practice in line with the principles of the Convention on the Rights of Persons with Disabilities (CRPD)

This paper focuses on gender-based violence (GBV) in emergency situations. It examines the reasons why women and girls are especially vulnerable to GBV in such situations and makes recommendations for strategies and action to combat this issue

"The present document has been prepared in response to the request in paragraph 15(b) of General Assembly resolution 65/186, in which the Secretary-General was asked to 'provide information on best practices at international, regional, sub regional and national levels for including persons with disabilities in all aspects of development efforts'...The document is divided into four main sections. Following this brief introduction, section II will focus on the initial criteria for the assessment of best practices. Section III presents a number of recommendations, suggesting also how the United Nations can facilitate the process of mainstreaming disability and persons with disabilities in development and highlighting the interlinks between the mainstreaming of disability and achievement of the Millennium Development Goals (MDGs); and section IV contains 26 case studies from across the globe"

"WASH in Schools aims to support the provision of safe drinking water and improved sanitation facilities, and promotes lifelong health for children and their families...This guidebook is a resource for those involved in teaching and working with children in emergency preparedness, during an emergency and throughout the recovery period. It provides simple strategies for use and adaptation with all children and families to ensure a smooth and healthy transition to a healthy and accessible learning environment...The guidebook provides the information needed to ensure that every child knows about water, sanitation and hygiene. It is not a technical book about installing taps and building toilets. Instead it provides guidance on safe WASH behaviours that help children, families and teachers stay healthy and avoid life threatening diseases. Every emergency and child-friendly space or school is different, so the suggestions and ideas provided should be adapted to suit the local situation"
Note: a book of flashcards is available as a companion to the guidebook. Although this guidebook’s pictures were created for the Africa region, flashcard sets for Asia and Latin America are also available from the website

"The purpose of this study is to look at the level of understanding and practice of case management within Save the Children’s child protection programmes. The study is divided into three parts. The first part illustrates and explains the fundamental components of a good case management system/process, drawing upon good practice in developed countries - which is also relevant and practicable to developing and emergency contexts. The second part looks at the organisation’s understanding and practice in case management, highlighting examples of promising practice (in line with recommended best practice as detailed in Part 1). The final part identifies actions that should be taken by Save the Children to improve the quality of case management work for the benefit of children, families and communities with which the organisation works"

Purpose: This quasi-experimental field study examines the prosocial influences of a children’s entertainment-education television programme, Khushi Ko Sansar, on children’s beliefs and intended behaviour towards people with disabilities in Nepal.

Method: Pre-test and post-test survey data were gathered from 357 Nepali children from nine communities that took part in the study. The children were shown two television episodes in which the star of the programmes, a dog named Khush, befriends and visits people with disabilities.

Results: Post-test results show that children developed strong identification with Khush and adopted his prosocial beliefs and behaviour towards people with disabilities.

Conclusions: The authors conclude that the entertainment-education television programme, Khushi Ko Sansar, provided a positive role model for children who encounter people with disabilities. Implications of these findings suggest that entertainment- education media can improve the treatment of people with disabilities and can promote beneficial health beliefs and practices.

This policy paper is based on the practice and experience acquired by Handicap International (HI) in working with and supporting organisations representative of people with disabilities. The paper first outlines the development of DPOs and their particular roles and responsibilities with regards to the goal of improving the situation of persons with disabilities. It then discusses the importance of supporting DPOs specifically regarding HI’s engagement, presents key components of projects, and highlights links with HI’s institutional framework documents. This paper is useful for anyone interested in support to organisations representative of persons with disabilities