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This guide describes a 3-step quality monitoring approach to assess the quality of patient care. The 3 steps are determining the systems of care to be monitored, and defining performance standards and indicators; choosing appropriate data collection methods and designing and testing monitoring tools; and analysing and applying quality data

This article reviews the current literature on the subject, and also highlights three key methodological issues to be addressed: how to assess the degree and quality of participation; how to measure the costs and benefits of participation to the stakeholders involved; and how to assess the impact of that participation on desired project outputs, project performance and sustainability. An annotated bibliography is also provided

'A Guide to Twinning' enhances the ability of community-based HIV/AIDS organisations to undertake twinning with organisations in other countries. It provides a step-by-step guide on how to make twinning happen. The guide also: - outlines the benefits of twinning, describes the different forms of twinning and lists several examples of past or current twinning projects; - presents lessons learned from existing twinning projects, including the characteristics of successful twinning and challenges associated with twinning projects; and - describes some of the cultural issues that can arise in international twinning projects, including issues around intercultural understanding and communications, North-South dynamics, and language

This book describes how, in the current climate of political and socio-economic change, communication can play a decisive role in promoting food security and rural development. By fostering a dialogue between rural people and other sectors of society, communication processes can empower both women and men to provide information and knowledge as a basis for change and innovation. It can give rural women a voice to advocate changes in policies, attitudes and social behaviour or customs that negatively affect them. The book briefly explores these complicated ideas, focussing on how communication processes can be harnessed. It then describes how different technologies, from the internet, video and radio, to traditional media, can be used. It is illustrated with brief case studies throughout

Using tuberculosis as an example, this guide goes through the stages of documenting the situation, packaging the message, working with the media, and mobilizing others to effect change through advocacy