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This issue of id21 insights looks at barriers to disabled peoples' access to the physical environment, how they constrain economic and social opportunities and the importance of working with disabled people to dismantle them. The contributors also present good practices in a range of infrastructures, including transport, communication technologies and sanitation, that serve as examples of how disabled access can improve in developing countries. Articles include: Training Ethiopia's blind people in ICTs; Accessible water supply and sanitation; Creating disabled-friendly environments in Sri Lanka; Better access to public transport; Campaigning for access in Viet Nam; Including disabled people effectively in post-Tsunami planning