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Resource centre manual : how to set up and manage a resource centre

O'SULLIVAN, Sheila
et al
2003

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Contains practical information on all aspects of setting up and managing a resource centre, from planning, fundraising and finding a suitable location, to collecting and organising materials, developing information services, and monitoring and evaluating the work of the resource centre. It assumes that most readers will use manual systems for organising information, but also explains how computers can be used in resource centres, including e-mail, Internet and databases. It describes how to select database software, and contains a detailed review of three leading database programs. It includes a list of organisations and publications that can provide further information

Managing knowledge in health services

BOOTH, Andrew
WALTON, Graham
2000

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This book examines the role of information management in health care. It is not specifically about developing countries, but parts may be relevant to evolving health care systems and information services in development. Part 1 looks at the context within which health care is delivered and examines the different users who have access to the knowledge base; Part 2 outlines the principles underlying the way health information resources and services are organized and managed; and Part 3 discusses the skills required to use the knowledge base effectively. Within this structure, individual chapters cover issues of particular relevance, such as marketing the information service, training the users, sources of health knowledge and searching the knowledge base

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