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Communication in water supply and sanitation : resource booklet

GORRE-DALE, Eirah
DE JONG, Dick
LING, Jack
January 1994

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This booklet is designed to support people to put a communication programme into effect, in and for the water sector. Offers guidance based on the experiences of many people in many countries, and outline the steps that need to be taken to develop and implement a communication strategy. Such a strategy should be designed to support the sector goal of supplying everyone in each country in the years to come with sustainable basic water supply and sanitation. Included as an appendix is a collection of short advocacy pieces which address some of the key questions raised in and by the booklet and which can be referred to or used as a short summary. Together, these pieces set out to make the case for the creation of a communication culture in the Water and Sanitation Sector

Communication case studies for the water supply and sanitation sector

MCINTYRE, Peter
August 1993

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This publication presents eight case studies that demonstrate that effective and sustainable action depends on changes in people; those who make and influence decisions about development priorities and at village level those who change their everyday lives. The cases show that these changes depend on effective communication efforts. They also demonstrate that communication is more than just information, it is a two-way process involving asking and listening

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