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Promoting diversity and inclusion through workplace adjustments: a practical guide

WONG Lisa
December 2016

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The purpose of a reasonable accommodation at work is not to unduly burden an employer, nor is it to grant one employee an unfair benefit or advantage over another. Reasonable accommodation in the workplace means providing one or more modifications or adjustments that are appropriate and necessary to accommodate a worker or job candidate’s individual characteristics or differences so that he or she may enjoy the same rights as others. Often, a reasonable accommodation may be made at little or no cost to an employer, and results in concrete benefits to both the employer and the worker.

When and how should a workplace accommodation be provided? When should a requested accommodation be considered both necessary and reasonable? This guide aims to assist employers of all sizes and in all economic sectors, to provide reasonable accommodation at all stages of the employment relationship, including in designing and advertising a vacancy, during selection and recruitment phase as well as during employment and in the context of return to work. This guide is a joint product of the Conditions of Work and Equality Department, the Governance and Tripartism Department and the International Labour Standards Department and is the third module in the ILO’s Promoting Equity series.

Social protection for domestic workers : key policy trends and statistics

INTERNATIONAL LABOUR ORGANISATION INCLUSIVE LABOUR MARKETS WORKING CONDITIONS BRANCH
2016

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The objective of this report is to present systematized international information with respect to the configuration and practices of social security schemes for the domestic work sector. It systematizes, describes and analyses the main characteristics of social security schemes in terms of their personal scope, institutional organization, administration and coverage rates. Practices observed in selected countries that have achieved advanced levels of domestic work coverage have been systematized and complement this information.”

Decent work and poverty reduction strategies (PRS) : a reference manual for ILO staff and constituents

INTERNATIONAL LABOUR OFFICE (ILO)
2015

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This publication originated in 2003 as an ILO contribution to deliberations then taking place in preparation for the development of the United Nations (UN) Convention on the Rights of Persons with Disabilities (CRPD). By examining the development over time of the ‘right to work’ of persons with disabilities,1 how this matter has been dealt with in international instruments and national legislation to date, and experience around the world in promoting employment and work opportunities, the working paper enabled those involved in the preparation of the proposed CRPD to build on earlier achievements.

First edition 2005. Third edition 2015

The disabled beggar : a literature review

GROCE, Nora
LOEB, Marie
MURRAY, Barbara
September 2014

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Beggars with disabilities are among the poorest and most disadvantaged in society. Yet they are virtually invisible in the policy agenda of countries around the world, and are often overlooked in programme and advocacy efforts to improve opportunities for people with disabilities in general. This literature review originated as part of an exploratory study of beggars with disabilities in Ethiopia, published by the Leonard Cheshire Disability and Inclusive Development Centre in collaboration with the ILO in 2013 based on fieldwork undertaken by Professor Groce in Addis Abba. It has been updated and published separately as a contribution to debates on the social and economic inclusion of people with disabilities, on poverty reduction and social protection

Gender, Equality and Diversity Branch, Working Paper No. 1

The Ability Factor: Employing people with disabilities makes good business sense

International Labour Organization
March 2014

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People with disabilities represent an untapped pool of skills that can enhance business. However, people with disabilities frequently face greatbarriers to work that go beyond physical obstacles -- stereotypes and wrong assumptions often prevent this significant chunk of the world population from contributing to the economy. This animation was jointly produced by the International Labour Organization's (ILO) Global Business and Disability Network and the ILO/International Finance Corporation (IFC) Better Work partnership. For more information, please visit  http://www.businessanddisability.org

Inclusion of youth with disabilities: The business case

INTERNATIONAL LABOUR ORGANISATION
January 2014

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This is a how-to guide for companies interested in integrating youth with disabilities into their workforce. "This guide is based on initiatives that are currently tried out by ten companies to employ youth with disabilities in eight countries (Brazil, Chile, China, India, Norway, Republic of Serbia, Singapore and the United States). Good practices and useful insights are identified and explained through first-hand accounts. First, the business case for employing youth with disabilities is made. This section will highlight how two companies benefited from initiatives to employ youth with disabilities. Next, four reoccurring good practices that were cited in the featured cases are given particular consideration:

  • partner with an organization that specializes in disability services;
  • provide (when necessary) disability-accessible skills training;
  • offer recruitment and job placement services;
  • embrace a policy of inclusion and non-discrimination"

Disabled beggars in Addis Ababa, Ethiopia

GROCE, Nora
et al
May 2013

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This study brings together qualitative and quantitative data to better understand the lives of people with disabilities who beg in Ethiopia. It sets out to provide an initial understanding of the lives of disabled beggars with particular emphasis on determining social and economic factors, and sequences of events or patterns of behaviour that are common to people with disabilities who now work as beggars. Chapter 3 provides an overview of the demographic characteristics of the survey respondents, including their education and vocational training levels and work history. Additional attention was directed to identifying possible areas of intervention that might sever the links between disability and poverty. The study yielded a set of results that identify: the complex set of issues with which disabled beggars grapple; a series of points where targeted intervention by governments, UN agencies, NGOs and disabled people's organizations could help break the on-going cycle of disability and poverty; and choices that lead some men and women with disabilities to beg. The study contains recommendations for policy, programming and areas for further research
Employment Working Paper No. 141

Promoting equality and addressing discrimination - Disability: Inclusive approaches for productive work

INTERNATIONAL LABOUR OFFICE (ILO)
May 2013

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Part 6.3 of the ILO's "The Informal Economy and Decent Work: A Policy Resource Guide supporting transitions to formality"

Key challenges are discussed:

  • Marginalization from the mainstream economy
  • Weak data to support policy development
  • Attitudinal barriers and social exclusion
  • Low educational levels
  • Skills gaps
  • Labour market discrimination
  • Weak policy and legal environment

and emerging approaches and good practices are presented:

  • A rights based approach
  • Inclusive strategies
  • Addressing data challenges
  • Expanding labour market opportunities
  • Education policies
  • Overcoming skills gaps
  • Making training accessible
  • Community Based Rehabilitation 
  • Changing policy and legal frameworks
  • Awareness raising and knowledge sharing

Disability in the workplace : employers' organizations and business networks

INTERNATIONAL LABOUR OFFICE (ILO)
2011

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This paper is "a compilation of 12 case studies of employers’ organizations and business networks, describing their activities related to disability and employment. The publication is intended for employers’ organizations and other representative business organizations, companies, workers’ organizations, ILO staff, people with disabilities, and others interested in learning about the inclusion of disabled people in the workplace. It contributes to the knowledge sharing activities of the ILO Global Business and Disability Network"
Working Paper No 6

Achieving equal employment opportunities for people with disabilities through legislation : an education and training guide

INTERNATIONAL LABOUR ORGANIZATION
2011

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This education and training guide has been designed to support improved capacity of governments in collaboration with social partners and civil society agencies to design, implement and evaluate legislation that effectively supports equal employment opportunities for people with disabilities. It presents seven modules outlining different methods and strategies in for practitioners and advocates individuals to achieve a positive legislative impact

Disability in the workplace : company practices

INTERNATIONAL LABOUR OFFICE (ILO)
2010

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This paper is "a compilation of 25 company profiles, which describes how companies address hiring and retention, products and services and corporate social responsibility (CSR) from the perspective of disability. The publication is for companies, employers’ organizations and other representative business organizations, workers’ organizations, ILO staff, people with disabilities, and others interested in learning about company practices as it relates to disability. It is one of the first knowledge sharing initiatives of the ILO Global Business and Disability Network"
Working Paper No 3

The price of exclusion : the economic consequences of excluding people with disabilities from the world of work

BUCKUP, Sebastian
2009

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People with disabilities can work and contribute to the economy, just like people without disabilities. This report highlights the macro-economic cost of excluding people with disabilities from the labour market. The study quantifies the economic losses of ten countries in Asia and Africa and presents the outcomes. It would be useful to people interested economic and employment issues for people with disabilities

Child labour, education and health : a review of the literature

DORMAN, Peter
2008

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This paper reviews the rapidly-expanding literature on the relationships between child labour, education and health. With the renewed interest in child labour as an economic and social problem during the 1990s, researchers have attempted to assess its linkages to the core elements of human capital, hoping to solve continuing riddles in development policy and improve the quality of life for the world’s poorest and most disadvantaged inhabitants. The paper concludes that much work remains to be done to link specific outcomes to particular types of work, at particular intensities, for children of particular ages, gender and socioeconomic circumstances

Skills development through community based rehabilitation (CBR) : a good practice guide

INTERNATIONAL LABOUR OFFICE (ILO)
2008

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This guide provides an overview of CBR and illustrates examples of skill development for people with disabilities through CBR programmes. Topics are divided into six chapters and case studies highlighting good practices of skills development and enhancing access to work are included throughout the guide. This guide is useful for practitioners, policy makers and programme developers who are interested in skills development for people with disabilities through CBR

Recognizing ability : the skills and productivity of persons with disabilities|Literature review

POWERS, Tony
2008

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This resource highlights the contribution of skills development to enhancing the productivity of disabled persons. General background information is provided about the labour market, people with disabilities, productivity and access to employment. Various approaches to skills development are examined with details outlining 'What works, where, and why'. It would be a useful resource for people interested in skills development of people with disabilities in developing countries

Training for success : a guide for peer trainers

INTERNATIONAL LABOUR ORGANIZATION (ILO)
2008

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This guide was developed to help train peer trainers to teach others about how to run a business. It is based on ILO proects and was field-tested in a 2007 project in Cambodia. Key aspects of the peer training method are highlighted with useful steps, illustrations and case studies. This manual is useful for people interested in training peer trainers

Count us in!|How to make sure that women with disabilities can participate effectively in mainstream women’s entrepreneurship development activities

GILBERT, Maureen
2008

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These guidelines aim to facilitate the inclusion of women with disabilities in general entrepreneurship training and services in mainstream Women’s Entrepreneurship Development activities. They contain practical advice, training programmes, tools and materials for promoting entrepreneurship and improving livelihoods for women with disabilities. They would be useful for service providers interested in women entrepreneurs with disabilities

Strategies for skills acquisition and work for persons with disabilities in Southern Africa : synthesis report|Malawi, South Africa, Zambia

INTERNATIONAL LABOUR OFFICE (ILO)
February 2007

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This report of a study completed by the ILO in Malawi, South Africa and Zambia, examines access for persons with disabilities to acquire training and obtain employment. The study finds that if given opportunities to learn new skills, persons with disabilities are equally as likely to contribute to society and the overall economy as non-disabled persons. Recommendations are provided for government and non-government organisations. This report would be useful for governments, NGOs and practitioners interested in strategies for skills acquisition and work for persons with disabilities in southern Africa

Career guidance : a resource handbook for low- and middle-income countries

HANSEN, Ellen
2006

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This handbook provides information about career guidance in low and middle income countries. It is divided into two parts. Part I reviews current international trends in career guidance in high-income countries, comments on the relevance of these trends in low- and middle-income countries, and defines a framework of six key elements when developing a career guidance system. Part II indicates specific career guidance Internet web sites and resources. This resource is useful to policy makers, professionals, practitioners interested in career guidance in low and middle income countries

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